At gojl, your personal data belongs to you. This Privacy Policy explains exactly what information we collect, why we need it, how we protect it, and the rights you hold as a Filipino player under the Data Privacy Act of 2012.
Last updated: 1 June 2025
Our Privacy Commitments
Before diving into the full policy, here's a plain-language summary of our core commitments to every gojl player.
All data transmitted between your device and gojl is protected with 256-bit SSL encryption. Your financial details, login credentials, and personal information are never sent in plain text — ever.
gojl does not sell, rent, or trade your personal information to third-party marketers. Your data is used only to operate your account, process payments, and improve your experience on our platform.
gojl operates in full compliance with Republic Act No. 10173 — the Data Privacy Act of 2012 — and the implementing rules of the National Privacy Commission of the Philippines.
You have the right to access, correct, and delete your personal data held by gojl. Requests are handled within 15 business days. Instructions are in Section 10 of this policy.
gojl keeps your personal data only as long as it's needed for the purposes described in this policy, or as required by Philippine law. Data is securely deleted or anonymised when it's no longer needed.
In the unlikely event of a data security incident affecting your personal information, gojl will notify you and the National Privacy Commission within the timeframes required by Philippine law — no cover-ups, no delays.
This Privacy Policy is issued by GOJL Online Gaming ("gojl", "we", "us", "our"), the operator of the online gaming platform at gojl.best. gojl is based and licensed in the Philippines and operates in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012, and its Implementing Rules and Regulations (IRR).
This policy applies to all individuals who interact with gojl — including registered players, visitors to our website, and individuals who contact our customer support team. By creating an account or using the gojl platform, you acknowledge that you have read this Privacy Policy and understand how your personal data will be processed.
Plain language: This policy covers everyone who uses gojl — from the moment you visit the site to every deposit, game, and withdrawal you make as a registered player. It tells you exactly what we know about you and what we do with that information.
gojl collects personal data that is necessary to operate a licensed online gaming platform responsibly. We do not collect personal data beyond what is needed for the purposes described in this policy.
| Data Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality | Yes – KYC required |
| Contact Data | Philippine mobile number, email address, home address | Yes – account setup |
| Verification Data | Government ID image, address proof document, payment method proof | Yes – before first withdrawal |
| Financial Data | GCash number, Maya number, bank account name, deposit/withdrawal history | Yes – payment processing |
| Gaming Activity Data | Game sessions, bet amounts, win/loss records, bonus claims | Yes – regulatory requirement |
| Technical Data | IP address, device type, browser version, operating system, session timestamps | Yes – security & fraud prevention |
| Communication Data | Live chat transcripts, support email history, feedback submissions | Where applicable |
| Marketing Preferences | Email/SMS opt-in status, preferred game categories, communication language | Optional |
gojl does not collect sensitive personal information such as biometric data, political affiliations, religious beliefs, or health records unless specifically required by applicable Philippine law for a defined purpose, in which case you will be informed separately before such collection occurs.
gojl collects personal data through the following channels:
gojl processes your personal data only for specific, legitimate purposes. Here is a breakdown of what we use your data for and why each is necessary:
We don't use your data for profiling for non-gaming commercial purposes. gojl analyses gameplay data to personalise your bonus offers within the platform, but we do not build commercial profiles of you to sell to external data brokers or marketing firms.
Under the Data Privacy Act of 2012 and its IRR, gojl processes personal data on the following legal grounds:
gojl does not sell, rent, or freely share your personal data with outside parties. We share data only under the following specific, controlled circumstances:
gojl engages third-party service providers who process data on our behalf under strict data processing agreements. These include:
All service providers are contractually prohibited from using your personal data for any purpose other than providing the service they were engaged for.
gojl will disclose personal data to government authorities, regulators, and law enforcement agencies when required by law — including but not limited to the Philippine gaming regulator, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and the Bureau of Internal Revenue (BIR). We do not disclose data to authorities beyond what is legally required.
In the event of a merger, acquisition, or sale of gojl's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and your rights under this policy will be preserved.
Important: gojl does not transfer your personal data outside the Philippines to jurisdictions that do not provide an adequate level of data protection without first putting appropriate safeguards in place and, where required, obtaining your consent.
gojl uses cookies and similar technologies to operate and improve the platform. Here is what we use and why:
These are required for the gojl platform to function. They maintain your login session, remember your wallet balance state, and enable secure navigation between pages. You cannot opt out of essential cookies while using gojl, as disabling them would prevent the platform from working correctly.
gojl uses anonymised analytics data to understand how players navigate the platform — which pages load slowly, where players drop off during registration, and which game categories get the most engagement. This helps us improve the experience. This data is processed in aggregate and is not tied to your individual identity.
These remember your platform preferences — such as your selected language, notification settings, and whether you have acknowledged certain messages. They make your return visits more convenient without requiring you to re-enter preferences each time.
You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies. Note that blocking certain cookies may affect the functionality of the gojl platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
gojl implements industry-standard security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. Our security infrastructure includes:
All data in transit between your device and gojl servers is encrypted using TLS 1.3.
Stored personal data is encrypted on our servers. Financial data is additionally hashed.
Only authorised gojl staff with a legitimate need can access player personal data — subject to role-based access controls and audit logs.
Automated systems monitor all account activity 24/7 for patterns consistent with fraud, hacking, or money laundering.
gojl conducts periodic internal and third-party security audits of all systems that handle personal data.
gojl maintains a tested data breach response plan to detect, contain, and notify affected parties within the timeframes required by Philippine law.
While gojl takes all reasonable steps to protect your data, no internet transmission is 100% secure. You are also responsible for protecting your own account — do not share your password, use a strong unique password, and contact us immediately if you suspect unauthorised access.
gojl retains your personal data for as long as is necessary to fulfil the purposes described in this policy, or as required by Philippine law.
When retention periods expire, gojl securely deletes or permanently anonymises personal data so that it can no longer be linked to you as an individual.
As a data subject under Philippine Republic Act No. 10173, you have the following rights with respect to your personal data held by gojl:
You have the right to know what personal data gojl collects about you, how it is used, and who it is shared with. This Privacy Policy is our fulfilment of that right.
You can request a copy of the personal data gojl holds about you at any time. We will provide this within 15 business days of receiving your verified request.
If any personal data gojl holds about you is inaccurate or incomplete, you have the right to have it corrected. Update your profile directly, or contact support for document-level corrections.
You can request deletion of personal data that is no longer necessary for the purposes it was collected, subject to our legal obligations to retain certain records.
You can object to processing of your personal data for direct marketing purposes at any time. Your objection will be honoured immediately for marketing; other processing may continue on legal grounds.
If you believe gojl has mishandled your personal data, you have the right to file a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph.
To exercise any of these rights, contact gojl's Data Protection Officer at privacy@gojl.best with a clear description of your request and your registered account email. We will verify your identity before processing any data access or deletion request to protect your account security.
gojl's platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we discover that personal data has been collected from a minor, we will immediately close the associated account, delete the personal data, and report the incident as required by applicable Philippine regulations.
If you are a parent or guardian and believe that your child has registered on gojl, please contact us immediately at support@gojl.best so we can investigate and take the appropriate action without delay.
gojl sends promotional emails, SMS notifications, and in-platform messages to players who have opted in to receive marketing communications. These messages include bonus offers, new game announcements, tournament invitations, and platform updates.
You can opt out of marketing communications at any time through any of the following methods:
Opting out of marketing communications does not affect transactional communications — you will still receive emails and notifications related to your account activity, deposits, withdrawals, security alerts, and regulatory notices, as these are necessary for the operation of your account.
gojl may update this Privacy Policy periodically to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When we make material changes to this policy, we will:
Your continued use of gojl after the effective date of any updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with any update, you should stop using the platform and may request account closure before the effective date.
gojl has appointed a Data Protection Officer (DPO) in compliance with the Data Privacy Act of 2012. If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please reach out through the following channels:
For all data rights requests (access, correction, deletion), please email privacy@gojl.best from your registered gojl email address and include your full name, account username, and a clear description of your request. Identity verification may be required before processing.
You're Informed. Now Play with Confidence.
Your data is protected. Your rights are clear. gojl is the online casino built for Filipino players who want to play without worrying about what happens to their personal information behind the scenes.
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